Frequently Asked Questions

Q: What type of lighting is best for a planted aquarium with low-maintenance plants?
A: The best lighting depends on your tank size, plant species, and water conditions. Low-maintenance plants like Anubias or Java Fern typically need 10-20 lumens per liter for 6-8 hours daily. Research your plants’ needs—some prefer softer light to avoid algae. If unsure, opt for a light with adjustable settings, allowing you to fine-tune brightness for optimal growth without over-illuminating.

Q: How do I know if my aquarium needs a CO₂ system?
A: If your plants show slow growth, yellowing, or stunted development despite adequate light, they may need more CO₂. Levels of 5-15 ppm are ideal for most planted tanks, especially with medium- to high-light setups. Check your water parameters and plant health—if they’re struggling, a CO₂ system with fine diffusion can significantly boost photosynthesis and vitality.

Q: Can I use regular household lights for my aquarium plants?
A: Regular household lights aren’t recommended—they often lack the proper spectrum (6,500K-8,000K) for photosynthesis and can promote algae growth. Aquarium-specific lighting ensures consistent intensity and coverage, supporting plant health and enhancing the visual clarity of your tank, especially in rimless setups.

Q: What should I do if my aquarium plants aren’t growing even with proper lighting?
A: First, ensure CO₂ levels are adequate (5-15 ppm) and nutrients (nitrates, phosphates, potassium) are balanced—yellowing often indicates deficiency. Test water parameters (pH 6.5-7.5, stable hardness) and check for ammonia spikes. If lighting and CO₂ are sufficient, consider adding a liquid fertilizer or root tabs to provide essential nutrients.

Q: How often should I replace my aquarium light to maintain plant health?
A: Most LED aquarium lights last 3-5 years, but their intensity may degrade over time, affecting plant growth. If you notice dimming, flickering, or stunted growth after 2-3 years, it’s time to replace the light. Regular maintenance, like cleaning the fixture to remove dust, can also extend its lifespan and ensure consistent performance.

Shipping-Related Questions

Q: How long does shipping take for orders within Canada?
A: Orders within Canada typically arrive in 2-5 business days via Canada Post, depending on your location. We ship from Ontario, so expect 2-3 days for nearby regions like Quebec and 4-5 days for western provinces like British Columbia. Tracking is provided for real-time updates.

Q: Are my aquarium products safe during shipping?
A: Yes, we prioritize safe delivery. All items are securely packaged with bubble wrap or foam to prevent damage, especially for delicate equipment like lighting fixtures or CO₂ diffusers. If any issues arise, contact us at [your email] within 30 days for support.

Q: Do you offer free shipping on orders?
A: We currently provide a flat $10 shipping rate across Canada to ensure affordability. While free shipping isn’t available, we’re working on offering promotions for larger orders—stay tuned by checking our homepage for updates!

Q: Can I ship my order to a PO Box in Canada?
A: Yes, Canada Post delivers to PO Boxes for most items. However, larger products may require a physical address due to carrier restrictions. During checkout, provide your preferred address, and we’ll ensure the best shipping method is used for your order.

Q: What happens if my order arrives damaged or incomplete?
A: If your order arrives damaged or incomplete, contact us at us within 30 days with your order number and photos of the issue. We’ll promptly send a replacement or refund, ensuring your aquascaping journey stays on track.